Please read the following carefully before requesting a refund. To initiate a refund request, please create a support ticket in the appropriate section.

Refund Requests Must Meet the Following Conditions:

• Test Before You Buy: We offer a free trial account so you can test our services before committing to a long-term plan. If you’re not satisfied after the trial, we recommend not purchasing a subscription.
• Internet Speed Requirement: If your internet speed is insufficient to support our services, we cannot offer a refund for any issues related to poor connectivity.
• Support Assistance: Our Beta4K team is available 24/7 to assist with setup and troubleshooting. If you’re unable to configure the service on your device, refunds will not be issued. We encourage you to follow our detailed setup tutorials for assistance.
• Payment Mistakes: If you mistakenly choose the wrong subscription plan (e.g., paying for a year instead of a 3-month plan), submit a support ticket under the title “Payment Error.” Our support team will review your request and process the refund if approved.
• Refund Timeframe: Refund requests will not be accepted if more than 7 days have passed since your account’s expiration date.

We strive to ensure all our customers are satisfied with Beta4K services, and our support team is always ready to help resolve any issues.